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One-to-one online customer service
Listen to consumers’ voices instantly and capture every customer’s heart
透過對談深入地掌握與處理每位顧客的問題,以達到雙向溝通的目的。對好友來說,在呼叫客服的時機通常是遇到問題而湧上負面情緒之時,這時候由商家提供有溫度又貼心的服務,才能真正解決問題,甚至一聊成主顧、讓好友成為商家的忠實顧客哦!
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